Education

An A+ Social Media Management Platform for Education Institutions

Discover how UK universities, colleges and academy groups use social media to engage with students, parents and stakeholders, drive enrolment, and protect their brand reputation.

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Six Key Benefits & Capabilities

Deliver a consistent tone of voice on social media across multiple teams, departments or locations with content validation, compliance and sign-off tools.
Adopt a collaborative approach to social content creation and publishing with a shared calendar view of all scheduled outbound posts.
Manage risks of social media with secure logins, user permissions and team management to prevent employee error and unauthorised access to accounts.
Listen and monitor social conversations that mention the organisation, members of staff, or other keywords to identify opportunities for engagement.
Identify and respond to inbound questions or queries, and assign interactions to the most appropriate member of staff for fast and accurate responses.
Handle crisis situations by automatically pausing all scheduled posts and avoid potential damage to your brand reputation.

Three Key Platform Features

Publishing & Scheduling

Our social media publishing and scheduling tools can be accessed online and via the mobile app, giving organisations the power to plan and deliver social content via a single platform.

Engagement

Deliver campaigns, shape great content and promote the best practice. Focus your time and effort where it matters most – on speaking to and engaging with prospects and customers.

Brand Reputation

Keep control of what people are saying about your brand 24/7, and ensure consistent on-brand communications and customer service experiences.

“CrowdControlHQ takes away all the stress associated with managing multiple social media accounts, and the risks of losing accounts when staff members leave and take the login details with them. It also opens up the potential for many more staff members to safely get on-board and engage in social media.”

Media & Communications ManagerThe Greenwood Academies Trust

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