Hospitality & Leisure

The all-in-one Social Media Management Platform for the Hospitality and Leisure Industry

See why the UK’s leading hospitality and leisure operators use CrowdControlHQ to improve their customer experience, generate engagement, and manage the risks of social media.

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Six Key Benefits & Capabilities

Get a view of all social media accounts and activity across the organisation, whilst allowing local teams to safely engage in social media content and delivery.
Listen to social media conversations at the national and local level to identify engagement opportunities.
Measure the performance of social media content and campaigns, and team response times to inbound customer care enquiries with analytics and reports.
Monitor and respond effectively to customer enquiries and bookings to capture audiences swiftly, and improve social customer care.
Deliver a consistent experience on social across all teams, departments or locations with automated workflows, assignment, and compliance checks in place.
Cut the risk of employee error and protect your brand reputation with individual secure logins, content validation, and user permission and teams.

Three Key Platform Features

Publishing & Scheduling

Our social media publishing and scheduling tools can be accessed online and via the mobile app, giving organisations the power to plan and deliver social content via a single platform.

Engagement

Deliver campaigns, shape great content and promote the best practice. Focus your time and effort where it matters most – on speaking to and engaging with prospects and customers.

Collaboration

Whether your organisation strives to deliver exceptional social customer service, or adopt a centrally managed, locally driven approach to social marketing campaigns.

“CrowdControlHQ beat the competition hands down. The company offered innovative technology wrapped up in one, easy to use package, add to this the superior security features and industry know-how and we had found a winning formula.”

Digital Media ManagerSerco Leisure

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