The Housing Industry’s Social Media Management Platform

See why UK housing providers and developers use CrowdControlHQ to improve their social customer experience, deliver exceptional customer care and build stronger communities.

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Six Key Benefits & Capabilities

Efficiently monitor inbound social media activity in one place, routing enquiries through to the right teams to ensure quick response times with full audit trails.
Allow multiple teams, departments or locations to engage in social media with secure logins, content validation and compliance tools.
Collaborate on content creation and scheduling, with a shared calendar view providing full visibility of upcoming activity across all accounts and networks.
Evaluate the impact of outbound content, and track response times and team performance handling inbound enquiries with advanced analytics and reporting.
Listen to conversations on social media to get a picture of current trends in the housing sector, evaluate competitor activity, and identify brand mentions.
Handle crisis situations with automatic pausing of all scheduled posts to protect your brand reputation from poorly-timed content being posted.

Three Key Platform Features


Deliver campaigns, shape great content and promote the best practice. Focus your time and effort where it matters most – on speaking to and engaging with prospects and customers.


Whether your organisation strives to deliver exceptional social customer service, or adopt a centrally managed, locally driven approach to social marketing campaigns.

Brand Reputation

Keep control of what people are saying about your brand 24/7, and ensure consistent on-brand communications and customer service experiences.

“We needed a solution that was easy to adopt, would enable us to grow our use of social media for outbound communications, but at the same time provide us with a secure platform to track, audit and monitor all inbound communications too.”

Digital & Social Media ManagerThe Hyde Group

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