Information Collection and Use
We will collect and process the following data about you:
1. Information you give us. This is information about you that you give us by filling in forms on our site www.com (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product, participate in discussion boards or other social media functions on our site, enter a competitions, promotions or surveys, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.
2. Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information (‘Log Data’):
- technical information, including [the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for’, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
We will use your contact information to provide our services and may also, only until such time as you withdraw your consent, send you information about our services, request feedback from you or inform you of new features offered by us. You may unsubscribe from these messages by following the instructions contained within each message. Log Data is used by CrowdControlHQ to understand how our software is used in order to improve our service and for security purposes.
If you contact us via email we may keep your message, email address and contact information for such time as is necessary to respond to your request.
Information Sharing and Disclosure
We do not disclose your personal information except in the limited circumstances required by law. We will not disclose your personal information to third parties for marketing purposes.
We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property.
If you are a registered user of our Services, we provide you with tools to access or modify the personal information you provided to us and associated with your account. You are in any event entitled to require us to correct any errors in your personal information.
Should you wish to have your personal information deleted from our records or transferred to someone electronically you should contact your administrator or email@example.com who will perform such a task.
We will store your personal data whilst you are (or the person for whom you work is) a customer of ours [and for up to 12 months after that relationship ends. If you are not a customer but use our website for any reason, including to receive our free webinars, then we will store your data until such time that you unsubscribe from our e-mails and/or that you have not opened one of our e-mails for 12 months.
We will not transfer your data out of the European Economic Area.
If you have a complaint as to the ways in which we use your personal information, please let us know on firstname.lastname@example.org You are entitled to refer any complaint to the Information Commissioner at www.ico.org.uk.
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Changes to this Policy
Last updated February 2018