Social Media Software Built Around Your Agency And Your Clients

Social Media For Agencies

For agency and enterprise teams, CrowdControlHQ makes light work of managing your client’s social media with team collaboration and custom reporting

Agency-specific social media management software

We understand that each client is different, so you require a software platform that supports how you want to work with each and every one of them.

CrowdControlHQ is flexible and scaleable which enables growing teams to collaborate seamlessly using internal notes and custom notifications.

Custom reporting and analytics underpin both internal and client reporting and facilitate the sharing of best practice in just a few easy clicks.

Create social content for one or multiple clients

Streamlined Publishing Processes:

Easy publishing for multiple clients with established and flexible workflows for content approval with both internal agency and client teams.

Comprehensive Monitoring & Engagement:

We have designed our platform around increasing efficiencies for both customer service and community engagement activity. Our integrated social listening can notify you about opportunities for engagement.

Agency & client teams working seamlessly together

Customisable Workflows:

Configure CrowdControlHQ around your teams or users and the permissions that they require. Teams or individuals can have access to one or multiple accounts to replicate your internal team structures and your clients’ requirements.

Internal Collaboration:

CrowdControlHQ can help you manage two to 2,000 social media accounts. Add more social media accounts as you win more business – CrowdControlHQ scales with you.

Options for Growth:

Set up separate and secure environments for each client if required, with different rules based on how both you and your clients want to work together.

Account-level reports to post-level analytics

Detailed Analytics:

Post-level analytics are complimented by high-level infographics to provide the key measurements for day-to-day decision-making and client reporting.

Custom Reporting:

Custom reports can be designed to provide high level infographics and detailed reports around engagement linked to specific date ranges and individual campaigns comparing both paid and organic content.

100% UK-based software and services

When you partner with CrowdControlHQ, you get direct access to our UK Client Services team whenever you need us.

Our outstanding onboarding and training ensures your team gets up and running quickly and smoothly. We will set up CrowdControlHQ to support how your team is structured and want to work together.

Our UK-based Product Management team is available to offer support around feature usage and customising all areas of the CrowdControlHQ platform, and is available every day through email and the phone.

We have developed a modular e-learning programme that can help with the training of multiple, dispersed users and teams. This can be tailored to you and your organisation based on your unique requirements.

We truly value our clients and as part of the CrowdControlHQ user community, you get access to our customer events, training sessions and latest research. Learn from and connect with your peers from some of the UK’s best-known organisations.

“CrowdControlHQ has empowered our employees to use social media as an effective customer engagement tool. They can promote their local leisure centres by direct video uploads to YouTube from the platform and instant newsfeeds via Twitter or Facebook. At the same time, senior staff members are able to monitor social media activity at all times in a non-intrusive way, manage and mitigate risk and comply with UK law.”

Digital Media ManagerSerco Leisure

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Risk & Compliance